At Etheris Store (etherisstore.com), we prioritize fast, discreet, and secure shipping for all our customers. Below, you’ll find detailed information about our shipping methods, delivery times, fees, and policies for orders shipped to Germany.

1. Shipping Methods & Carriers

We partner with trusted international logistics providers to ensure your order arrives safely and on time. Shipping options include:

  • Standard Shipping (7–15 business days to Germany) – Economical and reliable.

  • Express Shipping (3–7 business days to Germany) – Faster delivery for urgent orders.

  • Local Warehouse Dispatch (EU Stock, 2–5 business days) – Select items may ship from our EU warehouse for quicker delivery.

All packages are shipped in plain, unmarked packaging with no indication of the contents inside.

2. Shipping Fees (Germany)

Shipping costs are calculated based on:

  • Order weight & dimensions

  • Shipping method selected

  • Destination country

Free Shipping may be available for orders over a certain amount (e.g., €100). Check the cart page for promotions.

3. Processing Time

  • Orders are processed within 1–2 business days (excluding weekends & holidays).

  • Delays may occur during peak seasons (e.g., Black Friday, Valentine’s Day).

4. Delivery Time (Germany)

Shipping Method Estimated Delivery Time
Standard Shipping 7–15 business days
Express Shipping 3–7 business days
EU Warehouse Dispatch 2–5 business days

Note: These are estimates and do not include customs clearance delays.

5. Customs, Duties & Taxes (Germany)

  • Germany is part of the EU, so orders shipped from outside the EU may be subject to import VAT (19%) and customs fees.

  • Customers are responsible for these additional charges.

  • We do not falsify customs declarations to avoid fees.

6. Order Tracking

  • Once your order is shipped, you’ll receive a tracking number via email.

  • Track your package using the carrier’s website (DHL, FedEx, etc.).

7. Failed Deliveries & Lost Packages

  • If a package is returned to us due to an incorrect address, the customer must cover reshipping costs.

  • If a package is lost in transit, we will investigate with the carrier and reship or refund accordingly.

8. Shipping Restrictions

Some products may have shipping restrictions based on:

  • Local laws in Germany (e.g., certain BDSM items).

  • Battery restrictions (for electronic toys).

If an item cannot be shipped to your location, you will be notified before checkout.

9. Contact Us

For shipping-related questions, contact:
📧 Email: anbaiying6688@gmail.com
📞 Phone: +86 18565366036
🏢 Address: Building 3, East District, Times Fangzhou, Haizhu District, Guangzhou City, Guangdong Province

Thank you for shopping with Etheris Store! 🔞
Your satisfaction and privacy are our top priorities.